Noushin Dunkelman, founder and president of MaxSynergy Consulting, graduated from UCSD with a degree in bio-mechanical engineering. She has over 30 years of product development, management, team building and coaching experience in small to midsize companies. After years of working on the technical side, 5 years ago she decided to refocus her career in helping companies with their organizational challenges.
At MaxSynergy Consulting, she works with companies to find out their internal problems and provide custom practical solutions that meet each company’s needs such as improved communications, develop and implement new skills and tools and train them on actionable feedback to create accountability. She also coaches experienced executives and new managers to further develop their leadership skills.
She talked about the tactical aspects of communication and that the key reasons why people communicate are to problem-solve and exchange ideas. Relationship provides better communication and how listening is a very key aspect of proper communication. She says that humans have 2 ears and 1 mount and so focus more on "listening" . One key fact she stressed on was the primary misunderstanding people have about giving feedback. People feel that the person providing the feedback has control over the change they seek in others. That is not true at all. The change can happen only if the person receiving the feedback takes action to make that change. The person giving the feedback must be very clear about the reasons for that feedback and that makes for a far better communication.
In the end DMSB Club President Ken Barrett presented the speaker with the Joshua certificate that represents our club DMSB donating school supplies to schools in Malawi in the name of the speaker.
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